Refund Policy

 

Thanks for purchasing our products at www.modularstorage.com.au operated by Modular Storage Systems.

 

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

 

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

 

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

 

If anything is unclear or you have more questions feel free to contact us on 07 3412 1842

Delivery Policy

 

Thank you for shopping at www.modularstorage.com.au. Following are the terms and conditions that constitute our delivery policy.

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. We only ship domestically along the east coast of Australia.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Our flat rate shipping rates are as follows:

 

Brisbane Area – $50

Sunshine Coast – $100

Gold Coast – $40

NSW -$100

VIC – $100